in the middle of the night; it came

i mean that quite literally... our belongings came at 130 in the morning monday morning when it was negative 11 outside. our apt was freezing cold and the movers we're literally throwing our stuff. lily and i stayed in the bathroom trying to get warm and ended up asleep in the tub. one of the first things seth noticed was that our very nice (and decently expensive) mattress had been wrapped with tape many times and it was too tight and bent... some of the springs appeared to be messed up.. so we looked at our other mattress and the same thing happened. (this being the mattress we borrowed from seths parent) we don't have many valuable items and yet they messed up the only two valuable things we have.. no not our couches that we got free from a guys apt giving them away... or our dresser that already had a broken drawer... but our beds. anyway luckily it is still comfortable, but you better believe that will be in our claims report when we try to get all the money back that we can. this company lied to us so many times. twice they "guaranteed" that our stuff would be to our apt by a certain date.. knowing that it would be impossible. the driver of the truck changed his story so many times he couldn't keep it stright. friday night he told us that he was on his way from seattle, driving through the night and would be there in the morning... then wouldn't answer his phone all day sat only to tell us sunday that he still had a delievery to make in boise (4 hrs away) before he could come to us) then it supposedly took him 10 hrs to idaho falls (30 mins from us) and then over 2 more hrs to make it to us. anyway the whole experience was bad enough that seth says it was worse than his surgery to have a tumor removed a year ago.. buyer beware... don't use an online moving company... and talk to seth and i before you let anyone touch your belongings.